Thursday, July 14, 2011

Letter 28

Dear Patron,

I understand that you are upset, what I do not understand is why.  Why is it such a shock to know that people carry on conversations in the library? Why does it surprise you that the noise level is not at a zero. People talk here! In fact YOU are talking right now. Loudly. In front of other patrons.  So, when you come up with a legitimate complaint, like say, yelling in the library, let me know.  I'll give you a little card to fill out.

AND HAVE A NICE DAY!


Ripsy