Dear Patron,
I understand that you are upset, what I do not understand is why. Why is it such a shock to know that people carry on conversations in the library? Why does it surprise you that the noise level is not at a zero. People talk here! In fact YOU are talking right now. Loudly. In front of other patrons. So, when you come up with a legitimate complaint, like say, yelling in the library, let me know. I'll give you a little card to fill out.
AND HAVE A NICE DAY!
Ripsy
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