Wednesday, January 25, 2012

Letter 29

Dear Patron,

Next time you feel the need to compliment me please use the correct pronunciation of the word you're saying. Chic is not pronounced chick... just saying.

 me: *enters occupied elevator*
patron: hello young lady, you look chick today.
Me: *eyebrows go up*  uh... thanks?
patron: but then you always look chick.
me: that's probably because I am a girl and you're meaning to say chic... *rushes from elevator as soon as doors open*

yay me! looking chick chick good!

<3's Ripsy

A Letter From the Reference Desk...

Dear Patron,

I can't tell you how much it fills me with joy (because in truth it does just the opposite) every time I see your grumpy disagreeable face. Each time you approach the desk I know it will be with some new complaint about another patron on their cell phone. Please keep in mind that knowing they annoy you is often the only reason I silently cheer each time I see them. As for your question today, the one about your 'fiancee' (I always wondered what she was, but never cared enough to ask) and her email account I suppose it is possible that someone 'changed' her e-mail password. However, since she never took the time to input an alternate e-mail, update her phone number or set up a security question there is no way to recover her password. The library does not offer Gmail. We allow patrons to use our computers to access whatever services they choose to on the Internet, but we are NOT responsible for technical support/user error on what they find there. Yes, I am aware that she checks her e-mail here every single day and if she was stupid enough to save her account login information on a PUBLIC computer it is possible that the account was hacked. Again, as I stated previously this is not my problem. No I cannot magically fix her account if you continue to ask me in different ways. No I will not set up a new account for her (and no her old information will not transfer over to the new account). Finally no, having her library card 'stolen' did not compromise her Gmail account (unless she had the login written on it). Let me get my co-worker to help you, he doesn't [yet] share my aversion to you though I have a feeling he will by the end of the night...

Now please go away,
Your Local Library Specialist

Yet Another Letter from the Reference Desk

Dear Patron,

No, you don't need to fold the corner of your paper down in order to make a copy. Yes, now that you mention it the diagram in the corner does show the corner folded but rest assured you don't need to do the same. Yes, that was a stupid question but don't worry I'll assure you that it wasn't...then share it with all my co-workers.

Thanks for being entertaining (so few people are these days),
Your Local Library Specialist