Dear Patron,
I can't tell you how much it fills me with joy (because in truth it does just the opposite) every time I see your grumpy disagreeable face. Each time you approach the desk I know it will be with some new complaint about another patron on their cell phone. Please keep in mind that knowing they annoy you is often the only reason I silently cheer each time I see them. As for your question today, the one about your 'fiancee' (I always wondered what she was, but never cared enough to ask) and her email account I suppose it is possible that someone 'changed' her e-mail password. However, since she never took the time to input an alternate e-mail, update her phone number or set up a security question there is no way to recover her password. The library does not offer Gmail. We allow patrons to use our computers to access whatever services they choose to on the Internet, but we are NOT responsible for technical support/user error on what they find there. Yes, I am aware that she checks her e-mail here every single day and if she was stupid enough to save her account login information on a PUBLIC computer it is possible that the account was hacked. Again, as I stated previously this is not my problem. No I cannot magically fix her account if you continue to ask me in different ways. No I will not set up a new account for her (and no her old information will not transfer over to the new account). Finally no, having her library card 'stolen' did not compromise her Gmail account (unless she had the login written on it). Let me get my co-worker to help you, he doesn't [yet] share my aversion to you though I have a feeling he will by the end of the night...
Now please go away,
Your Local Library Specialist
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment